A Air Canada informa que:
“If your customer is no longer travelling, please make sure to cancel their flight(s) prior to departure. Failure to do so will result in cancellation of their entire journey and their coupon(s) to be revoked/forfeited.
Customer no-shows will result in the following:
• Cancellation of all Air Canada pure and Air Canada marketed segments on the same booking.
• Forfeiture of all 014 coupons on Basic fares, Standard fares, Flex fares, Comfort fares, Premium Economy Lowest fares and Business Lowest fares.
This is applicable to all markets and for all points of sale.
Impacted bookings will be remarked:
• With SSR OTHS NOSHOW for cancelled segments.
• With SSR OTHS ETKT REVOKED BY AC DUE TO NOSHOW for forfeit coupons. “