A APAVT informa:
Assunto: Reembolsos da SAA, via BSP Link
Caro Associado,
Recebemos da ECTAA – The European Travel Agents and Tour Operators Association, informação de que os reembolsos da SAA, via BSP Link, são reativados de imediato, conforme instruções que abaixo transcrevemos.
«Dear valued partner
In line with the commitment the airline made to you, our valued partners, I would like to inform you that the SAA BSP Link refund process will be reactivated with immediate effect. You are welcome to contact me or Faith Sikakane should you encounter any challenges. The GDS refund process will however remain suspended until further notice.
Also, the validity of all un-flown tickets will be extended until the 31st of March 2023. Because of the extension, there is no need to apply for a credit note/voucher, the ticket can be re-issued for future travel dates once we resume operations.
We will provide an update on the resumption of operations as soon as the ongoing processes are concluded.
Regards
Emmanuel Hlongo»
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