A Lufthansa informa a sua politica de boas práticas de reserva actualizada:
The purpose of this document is to inform our Agency Partners about existing Austrian Airlines/Lufthansa/SWISS/Brussels Airlines/Air Dolomiti (in the following referred to as Lufthansa Group airlines) booking and ticketing rules and main policies. The Lufthansa Group airlines ticketing policies are related to individual passenger sales, issuance of Lufthansa Group airlines individual fares and documents, exchange/reissue, refund and other related topics. For handling of groups, other policies and restrictions may apply