Dear Valued Partner,
We are communicating a new update on our Commercial Policy which allows you and your customers to plan future travel with peace of mind and ease.
Your clients are covered with no fees for:
Unlimited changes: Passengers can change their travel date and destination within the same booking class, as often as they need with no fees. (Fare difference will apply);
Ticket refunds: Passengers also have the option to refund the unutilized value of their ticket to the original form of payment with no penalties or refund fees.
Our local Commercial team will continue to assist you with any request you may have.
Full Extending Our Commitment policy