A Ibéria informa:
Dear partner,
We are pleased to inform you that you now have the ability to cancel check-in process online, exclusively for travel agencies.
As part of the global project to improve the quality of the Agency Service, one of the priority processes to be reviewed was this one, and therefore at Iberia we have developed a new functionality that will allow you to cancel check-in process of your customers.
This new process will save you time and speed up the management, as you will not have to contact our Call Centre and you will be able to do it yourself online at any time and without any time limit.
All you have to do is access Iberiagencias.com with your registered user and follow the following steps:
Commercial information > Customer services > Undo check-in online.
This link will take you to a restricted area for travel agencies on Iberia.com where you can proceed to cancel check-in process of your customers.
We hope you like this new process and that it will be an important improvement for this type of request in your daily work.