Ethiopian Airlines | Relaxed Refund & Rebooking Policy

A Ethiopian Airlines informa:

Relaxed Refund & Rebooking Policy by Ethiopian Airlines (Revised, December 31, 2021)

This policy is applicable for Passengers holding ET document (071) regardless of booking channel, which have been issued/to be issued (Sales) on/before January 31, 2022, for ticketed bookings (travel) between 01 March 2020 to April 30, 2022, due to COVID-19 Pandemic.

Date Change Fee

  • Unlimited free date change is allowed.

If for any reason, Passengers are unable to travel on originally scheduled travel date, passengers must cancel reservation and exchange ticket with new travel at least one day before departure to avoid No-Show Fee.

Change requests can be performed through the Ethiopian Airlines sales offices, Global Call and Interaction Centre (GCIC), and the agencies from which the ticket was purchased.


  • For any travel which was affected by COVID-19 & refundable tickets which were issued on/before December 31,2020; full refund will be processed. The refund should be completed before 31 January 2022
  • Tickets that are issued on/before 31 dec 2020 are no more valid for travel.
  • For tickets being issued on/after January 01, 2021; refunds & all other related rules will be governed by the fare/system rule.


Não perca mais tempo.
Emita connosco.

Av. D. João II, lote1.16.1, 9º,
1990-083 Lisboa

Horário de Trabalho
De segunda a sexta das 10h00 às 13h00 e das 14h30 às 19h00