Qatar | Commercial Policy - 1Sep


Dear Valued Partner,

In view of Coronavirus outbreak in many countries, Qatar Airways has issued number of Commercial Policies due to evolving situation. In order to simplify rebooking and refund process, as well as to “extend our commitment”, we are issuing these Passenger Guidelines (Reference No. 1060) which supersedes previous Commercial Policies (Reference No. 1033 – 1038, 1040 – 1041, 1043 – 1053, 1059 and FAQs for 1052) released due to this dynamic circumstances.

These Guidelines apply to passengers holding tickets issued on Qatar Airways (157) stock or plate booked on QR and/or OAL flights.

Situations may apply without distinction (voluntary, involuntary, incl. schedule change) for tickets issued on/after 01 March 2019 where all travel is completed by 31 May 2022.

Click here to download the full policy.

We encourage all our trade partners and passengers to stay updated with the latest entry requirements prior to travelling.


Não perca mais tempo.
Emita connosco.

Av. D. João II, lote1.16.1, 9º,
1990-083 Lisboa

Horário de Trabalho
De segunda a sexta das 10h00 às 13h00 e das 14h30 às 19h00